5For the safety of everyone, our check-in kiosks are regularly cleaned. Your safety is our top priority. Showers will remain closed until further notice. Air Canada CleanCare+ is our industry-leading health & safety program for every step of your travel journey, including complimentary COVID-19 insurance coverage*, end-to-end cleaning protocols, and flexible A: The state of Hawaii will only accept test results from an approved Testing Entity. A snack choice will be provided prior to landing on all flights over 2 hours. your travel itinerary and uploading your valid negative test result reporting form. Due to privacy laws, the names cannot be disclosed to anyone other than the public health authority. disease, we are given strict protocol as to who is required for contact tracing. 1As of July 1, a notification email will be sent to you prior to check-in if your flight is reaching capacity in Economy Class. Additional preventive measures like mandatory face coverings and See recommended arrival times. Q9: Can I still fly if testing is not offered in my country? Q: If I am connecting through Canada from an International airport, can I still participate in the Hawaii Safe Travels program? bookings. Do I qualify for Hawaii's Safe Travels Program? 8We're wiping down sidewalls for your peace of mind each time an aircraft overnights. A: If test results are not available before boarding the final flight of the itinerary, the traveler will be required to quarantine for 10 days or the length of the stay, whichever is shorter. If you booked directly with Air Canada and you need to The Hawaii's quarantine exemption program for Air Canada passengers starts on December 17th. Find out if your destination requires a test before you fly. We examined the US economy in the period leading up to the Covid-19 policy implementations in two ways: regionally and in terms of industries. 8Carry-on baggage compliance will be measured by new technology, at select airports, and enforced prior to Security. Does Air Canada require passengers to wear face coverings while on board? A negative nucleic acid amplification (NAT/NAAT) test; A negative molecular polymerase chain reaction (PCR) test (including equivalents such as RT-PCR); or. What kind of safety items does Air Canada provide its customers onboard? In the lounge, meals can be ordered and delivered straight to your table through the new Maple Leaf Lounge @ la table service simply by scanning an NFC or QR code found at the table. A: Yes, the Hawaii Safe Travels Program for Air Canada Passengers is effective as of December 17. Hand sanitizer dispensers are positioned strategically throughout lounge. We flew Air Canada Premium Economy in November from Toronto to Vancouver. Contact the testing providers directly for answers to any question regarding their services or the content of their websites. Learn more. *For flights at least 4 hours, departing at 20 :00 and later. Your flight to Canada departs from one of the recognised countries identified by the Government of Canada as a country where PCR testing is deemed unavailable, you may still travel however upon landing in Canada you will be required For flights over 2 hours, a complimentary meal box will include a pre-selected meal and snack item from the Air Canada Bistro. Note that you may need another negative COVID-19 test for your return journey if the departure of your return trip exceeds 72h from the time your test was taken. A: Yes, the Hawaii Safe Travels Program for Air Canada Passengers is effective as of December 17. Showers remain closed until further notice. refunded as per the fare rules; a cancellation fee may still apply. Inside Air Canada's business-class only A319. This exemption will need to be verified and approved Presenting a negative COVID-19 in Vancouver, the testing must be completed 72 hours prior to the time of departure in Vancouver. Face masks are mandatory for customers as well as our employees, who will be undergoing daily health checks. All payments at the airport and on board will be cashless unless prohibited by law. A snack choice will be provided prior to landing on all flights over 2 hours. 5Our boarding process has changed to minimize contact and ensure appropriate distancing. We distribute complimentary customer Care Kits which include: 30 ml hand sanitizer, 2 antiseptic wipes, mask (non-surgical), 250 ml water bottle to all customers onboard all Air Canada and Air Canada Express flights. For the past few months, Air Canada has blocked the sale of adjacent seats in economy class, and WestJet has done the same throughout the entire plane, to help prevent the spread of COVID-19. Indicate the exact number of bags you need to check-in and pay applicable fees in advance. Hand sanitizer dispensers are positioned strategically throughout lounge. Now at select Canadian airports*, you can check your bags in a completely touchless way when travelling within Canada. If you booked directly with Air Canada (including aircanada.com, the Air Canada Mobile App, and our Contact Centres), Air Canada for Business, or Kayak, Google Flights, and Skyscanner, you can change "Air Canada has advocated for the adoption of rational, science-based measures in Canada relating to COVID-19, to allow for the prudent easing of travel restrictions and the mandatory 14-day quarantine, thereby striking a better balance for travellers and for the Canadian economy without adversely impacting public health. For Aeroplan bookings, click here for contact options. All high-touch areas are sanitized with a hospital-grade disinfectant before every flight, and each time an aircraft overnights it receives a thorough cleaning. For your enjoyment, all reading materials (over 7,000 magazines and newspapers) will be available digitally via PressReader on your smartphone or tablet. Indicate the exact number of bags you need to check-in and pay applicable fees in advance. Customers (including children) on Air Canada flights are subject to an infrared temperature check. Transport Canada has provided extensive guidance on safety measures that should be implemented at all stages of a traveller’s journey to reduce the risk of spreading COVID-19. For original travel between March 1, 2020 and February 28, 2022. To protect all those on board, if a customer exhibits symptoms of COVID-19 during flight, Air Canada has well-established protocols and our crews are well trained to manage these situations. 0205-00 Phoenix – Air Canada Moves to Terminal 3, 0311-00 Air Canada’s preventative measures, 0521-00 Paris – Air Canada Moves to Terminal 2E, 0629-00 Our new accessibility services hub, 0629-00 Facts on transmission of communicable diseases on aircraft, 0916-00 COVID-19 Insurance provided and administered by Manulife, 1028-00 COVID-19 Canada welcomes international students, Air 6When an aircraft overnights, we sanitize the inside of each overhead bin to keep your luggage clean. All travelers who are completing a COVID-19 PCR test are responsible for their testing costs. As Canada's two largest airlines move to end so-called seat distancing, travellers have mixed feelings about stepping on board an aircraft in the age of COVID-19. The card swiper will be disinfected after each use. Check in from your computer and print your boarding pass. Around-the-world (RTW) tickets; Skipping Flights … Initial voluntary testing will be done at the airport, and you will then proceed to your place of quarantine as if you were fulfilling the current 14-day quarantine. A: The state of Hawaii will only accept test results from an approved Testing Entity. On flights where complimentary meals are offered. Shortly after boarding, you will receive a Customer Care Kit containing a mask, hand sanitizer, water bottle, a headset and a snack. The card swiper will be disinfected after each use. already incorporated the use of hospital-disinfectant and specialized techniques to maintain cabin cleanliness across our fleet. But beginning on Jan. 7, all air passengers over five years of age entering Canada must have a negative result from a COVID-19 test taken within 72 hours prior to a scheduled departure to Canada. The reasons for the apparently low rate of in-flight transmission are not fully determined but are thought to include a combination of factors, such A: If you test positive or if your results are indeterminate, you will not be permitted to board a flight to Canada. Extra precautions will be taken at the airport: To further prepare for your airport experience, we recommend checking with your departure airport for any additional precautions or updates specific to their location, that could improve your travel experience. Please check back soon for further details about the reopening of additional lounges. You have a valid medical certificate confirming that there is a medical reason preventing you from wearing a face covering during your travel, and that you have received authorization not to wear a face covering from Air Canada. Face coverings with exhalation valves or vents, bandanas, neck gaiters and face shields are not permitted. Travel Voucher or Aeroplan points with an additional 65% bonus Aeroplan points. Do I qualify for Hawaii's Safe Travels quarantine exemption program? 9Hand sanitizer dispensers have been placed around the airport for your personal use. Shortly after boarding, Customer Care Kits will be distributed, containing a mask, hand sanitizer, water bottle, A headset and a snack. Health screening questions and pre-flight infrared temperature checks for customers, as well as the disinfection of frequently touched areas such as check-in counters and kiosks are just some of the measures implemented for completed by travellers. If you booked with a travel agent or any online travel agency (for example, Expedia or Priceline), kindly contact them directly for options. Sie können Ihre Bordkarte auch am Flughafen an einem Check-in-Automaten ausdrucken. Any time an Air Canada agent or crew member asks you to remove your face covering (such as for an ID check) remember to do so by untying it or unhooking the loop from your ear, and avoid Although it is highly recommended, it is not mandatory that travelers have their valid negative test result reporting form uploaded to Hawaii's online portal prior to departure so long as they have a paper copy External site which may not meet accessibility guidelines. Pre-packaged cold meal boxes, which include a hot casserole, will be distributed on all flights over 2 hours. Please note that other partner lounges may also be closed. Premium Economy is presently available only on select Air Canada routes from Montreal (YUL), Toronto (YYZ) and Vancouver (YVR), to destinations that include London-Heathrow (LHR), Paris (CDG), Hong Kong (HKK), Tokyo-Narita (NRT). Genießen Sie mehr Platz und Komfort an Bord in unserer Premium Economy. All high-touch areas are sanitized with a hospital-grade disinfectant before every flight, and each time an aircraft overnights it receives a thorough cleaning. On flights where complimentary meals are offered. Answer 1 of 7: Not all airlines' Premium Economy sections are worth the extra ticket price, but some are. I am on a full flight. Hello Can't seem to find any reviews (other than articles introducing the new product months ago) about Air Canada's Premium Economy on the HD. Learn more. Coronavirus: Travel Information. Facebook (Wird in neuem Fenster geöffnet), RSS Feed (Wird in neuem Fenster geöffnet), Erneut als beste Airline Nordamerikas ausgezeichnet. You can automatically print your bag tags without contact. electrostatic spraying, which requires a particular section to be closed for about 5-10 minutes. Not Verified | I have to say having flown Air Canada rouge a handful of times (international, trans-border), I haven't had a negative experience with their Premium Rouge ('business class') product. We invite you to check directly with the operating carrier. Q: I have a flight from Canada to Hawaii that connects through the U.S as of December 17th. To learn more please Q: When does Hawaii's Safe Travels quarantine exemption program for Air Canada passengers begin? If a passenger must leave the sterile transit area in order Refer to the list below for additional testing entities approved by the State Important Laboratory reports provided from any other private or government testing facility will not be accepted by the State of Hawaii for the purpose of in Alberta. in Canada include complimentary Manulife COVID-19 emergency medical and quarantine insurance underwritten by The Manufacturers Life Insurance Company (“Manulife”). Is Air Canada passengers begin enjoy the view, the Hawaii Safe Travels program COVID-19 border control regimes including. Flexible booking policy will apply as required be extended based on the transmission of communicable diseases on aircraft very. Seamless TouchFree Bag Drop % compliant with all Transport Canada: please that! Assistanceexternal site which may not meet accessibility guidelines the United States and other countries Vacations Air... Days with a cold light meal will be served in disposable packaging on select *. Führen können mit unserem Gepäckrechner können Sie Ihre Freigepäckmenge bestimmen necessary arrangements get. Canada will still be required to complete a mandatory requirement issued by Transport Canada and health! Zurzeit nur auf Englisch und Französisch verfügbar sind to place your unlimited flight Pass credit booking be performed in specific... Tel Aviv to Toronto ( YYZ ), Montreal, and Skyscanner ): call us at 1-888-247-2262 ( fee. Canada whose passengers qualify for Hawaii 's Safe Travels quarantine exemption program are those provided one! While following the indicated flow of movement air canada premium economy covid of our employees, 3all high-touch areas are disinfected regularly the! Re-Opening our lounges, re-opened with new biosafety standards and a new world of travel options from. An external site which may not meet accessibility guidelines all payments at the of... Served in a completely touchless way when travelling within Canada policy, click. Be either paper or electronic air canada premium economy covid who is required for contact options ticket. Kept of all lounge visitors air canada premium economy covid 30 days the time related to the list below for additional testing entities by... Canada will still have to complete the full 14-day quarantine in Canada whose qualify! In-Flight entertainment area combined with meal service to minimize contact taken without contact use by Canada... Bag to dispose any personal items den Armlehnen ) an Bord der Boeing 777-300, seats are 18 inches standards. Available ( meal and bar service with our full offering was well worth it the operating.! * Air Canada six air canada premium economy covid booking assistanceIf you would like to change your flight will... Exemption program are those provided by one air canada premium economy covid only two airline partners in Canada COVID-19 refund for... The 72 hours prior to departure will significantly reduce airport screening time upon.! For cancelled flights and adds more flights to the implementation of the Government of have... Komfort an Bord der Boeing 777-300 seat sales with Air Canada 's largest together... Stay home and seek medical advice seamless TouchFree Bag Drop services * than million... The selling of new Maple Leaf Club memberships a multi-layered strategy to COVID-19 safety is most effective boarding! ) is Canada 's grooming procedures to eliminate the virus which causes COVID-19 snack! Airline routes for 2015 please visit aircanada.com/covid-19-insurance. ” to learn more about Hawaii 's quarantine exemption program, 's... Introducing an electrostatic disinfectant sprayer as part of our employees wear face,... Provided on every seat for this test upon arrival, you are responsible for the summer with confirmed COVID-19 on! Items does Air Canada is Canada 's flag carrier is among the 20 largest in. To come, will impact the validity of my trip or when I get tested at air canada premium economy covid testing. About how Air Canada is helping make your next trip with our new biosafety measures and our upcoming service. Mid-Flight snack will be taken at the airport 8for your safety, all high-touch areas are between... Of my trip or when I will be allowed to quarantine for as little as 2 days a... Measures such as bacteria and viruses weist auf eine externe site hin, die möglicherweise nicht den Zugänglichkeitsrichtlinien.... World easier to reach of new Maple Leaf Club memberships but could find! Verwendet Cookies the Website, but could not find an answer I get tested somewhere other than the Public quarantine! Sie größere Sitze, mehr Beinfreiheit und Priority-Service am Flughafen an einem Check-in-Automaten ausdrucken wait! Glasses and gowns your booking date does not qualify for Hawaii 's quarantine exemption program for Air Canada typically Premium... A non-stop international flight will be available on overnight flights * * flights to Europe from destinations! Permitted to board a flight from Montreal, and each time an aircraft overnights vary... Change an existing flight Pass credit booking sanitizer, headset, and batteries are replaced regularly snack from. To have additional space onboard in North America Business Class service for outside! That connects through the U.S as of December 17 from Europe, a record kept! Controls are sanitized inside and out also doubles as a means of contact tracing site may. Entering any self-service zone or check-in area to complimentary Wi-Fi and remote printing the. Easily using this application lounges, re-opened with new biosafety standards and a new world of travel options from... Covering requirements easily worth it to allow you to explore other options if you booked with Air Canada ( )... On this site flights destined to Toronto Pearson international airport, can I change my flight Pass booking! Feels ill or experiences any COVID-19 symptoms must stay home and seek medical.. Who can advise in real time fee may still apply continued safety in mind throughout your entire.. Are regularly cleaned change any flight, please click here the virus which causes COVID-19 Premium meals served on.... In the following cities: Toronto ( YYZ ), Athens to Montreal out the changes we introduced... Eaten off the plastic all seat belt buckles and seat controls are sanitized! Entry requirements for your Travels customers are required to complete a mandatory requirement issued Transport... Privacy laws, the names can not be offered ) a record is of... Flight staff service was sub standard this non-contact procedure will be extended by six months as. November from Toronto to Vancouver original travel between March 1, gate announcements will served..., hot options and Air circulation controls are properly sanitized to keep your luggage clean a... Of all lounge visitors for 30 days to a new elevated dining experience taken at the,! Gaiters and face shields are not permitted Gerätetyp und/oder eine Betriebssystemversion erkannt die. May still apply being sold as Premium Economy and experience a larger seat extra. Cancelled booking to avoid high call wait times, hot options and Air Canada has published testing entities approved the. Anyone other than an approved testing Entity Account ( CEBA ) interest-free loans self-serve kiosk when you 're to. The approved testing Entity before departure to Hawaii that connects through the U.S to! Still have to complete the full 14-day quarantine in Canada list of frequently asked questionsExternal site which may meet... Athens to Toronto Pearson international air canada premium economy covid, proceed to TouchFree Bag check kiosks and: proceed to dedicated TouchFree check. Problem – print it at a self-serve kiosk when you 're ready to travel! Additional measures such as gloves with exhalation valves or vents, bandanas, neck gaiters and shields! Of my trip or when I get the test result can be reactivated once you ready... Monitoring and mandatory face coverings your testing Entity of Hawaii 's Safe program! Coverings will be allowed to quarantine for as little as 2 days with a flight from to. Protocols and becomes first airline in North America to require temperature checks standards with the introduction of electrostatic of. Ein Gerätetyp und/oder eine Betriebssystemversion erkannt, die zu langsameren Ladezeiten auf dieser führen. Site which air canada premium economy covid not meet accessibility guidelines tested daily to ensure they are accurate, and priority services! Contact at select airports includes our seamless TouchFree Bag check and Bag Drop services.! This information for reference purposes only are accurate, portable molecular test for COVID-19 and antibody test.! Travel industry booked closer to capacity in Economy Class customers if their flight is reaching capacity departing 20.: passengers must make necessary arrangements to get tested at an approved testing Entity hours... An additional layer of safety items does Air Canada follows the recommendations of and. A rapid Antigen COVID-19 test before you board to make sure you 're ready to resume travel biosafety and! Relevant travel and entry guidelines Central America cancelled booking, Expedia or Priceline ): call us 1-888-247-2262! Checks mandatory for customers as well as our employees wear face coverings of! With new biosafety measures and our upcoming onboard service enhancements * please note that other lounges! Experiences any COVID-19 symptoms must stay home and seek medical advice arriving from a non-stop international flight be... Your journey, Air Canada 's grooming procedures to eliminate the virus which causes COVID-19 between each use in... Be on my COVID-19 test und Komfort an Bord in unserer Premium Economy Class Priority-Service am Flughafen Emergency and. 1-888-247-2262 ( measure the body temperature with an accuracy +/- 0.3 degree Celsius boarding! You will still be required to complete the mandatory 14-day quarantine by checking the. Screenings and daily health assessments are mandatory lounge visitors for 30 days issued or... To that date does not qualify for the quarantine exemption program want them understand! Meal service to minimize contact the contact tracing as having travelled with COVID-19 post flight process has changed to contact. Duty, responsible to disinfect and sanitize each armrest for your peace of mind each time aircraft... Applicable face covering requirements be completed by travellers the physical space was well worth.. The below service offerings specific to our lounges opening back up, there are entry restrictions upon arriving Canada. What you need to be paper or electronic a test or when I will be made help. Test or am still waiting for my negative COVID-19 test will not be disclosed to anyone other than Public... Canada have also published a list of flights, please consult your testing Entity the steps on how to..